FadExpress customer portal

Ship and track with FadExpress

Send parcels, check delivery progress, and get help from one clear customer portal.

No account needed for trackingClear parcel statusSupport for delivery questions

Service updates

Public tracking is available for FadExpress master numbers. For shipment changes, contact the sender or service team.

Help

Customer service

Everything customers need after a package is on the way

FadExpress keeps parcel lookup, delivery support, and sender guidance easy to find before customers need to contact anyone.

Services

For recipients

Check package progress with a master tracking number and no login.

For senders

Understand how FadExpress parcel service works before sending.

For delivery issues

Find the right next step when status is delayed, unclear, or requires review.

A simpler package journey

1

Send

The sender prepares the package through FadExpress service channels.

2

Track

A FadExpress master number gives customers one public status page.

3

Resolve

If delivery needs attention, the help center explains what to do next.

For business partners

Registered partners can enter the dashboard during review. Shipment creation and API access unlock after approval.

Merchant Login

Public tracking

24/7

Status updates

Clear

Parcel support

Global